support — tickets on your account
Support
Something did not work? Open a ticket: say what it is about, give it a title, describe it and attach a screenshot if it helps. Every answer lands on the same thread, and you can add to it until it is resolved.
Open a ticket we answer on the thread, right here
Before you write: a short-term number whose code never arrived refunds itself
and shows up in History; a top-up lands when the chain
confirms it, and its invoice tracks that on Recharge. If it is
about an order, pasting its ord_ id above is the fastest way to find it.
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Your tickets
Open means we are on it. Waiting response means we answered and the next word is yours. Writing on a closed ticket reopens it.